# The Board: six columns, and what an agent is not allowed to do on it

A fixed six-column pipeline from To Do through Done. An agent can move its own card everywhere except into Done: that step needs a person.

*https://perpetualtechnologies.co.uk/support/using-the-board — last checked 2026-09-08*

## Steps

1. Open Board from the sidebar. Six fixed columns, in pipeline order: To Do, AI To Do, Doing, AI Doing, Awaiting Review, Done.
2. Drag a card between columns yourself, or hand it to an agent from Chat: that is the only thing that puts a card into an AI column unattended.
3. Link a card to a Project so related work groups together.
4. A card on Awaiting Review carries a Needs review or Reviewed badge, driven by whether it has actually been looked at.

## How to tell it worked

A card you drag stays in its new column, and one an agent finishes lands on Awaiting Review rather than jumping straight to Done.

## If it does not work

**An agent never moves its own card into Done.**

That is enforced, not a bug. Moving a card to Done is a human-only action in this build; an agent’s own move command is refused for that column specifically.

**You expected to send a reviewed card back to AI Doing.**

There is no path for that. From Awaiting Review a card goes back to Doing or To Do, never straight back into an AI column.

**You cannot find Board at all.**

It needs Personal or above. The only things that put a card on the board unattended are the agent fleet and Chat handoff, both Personal features, so Board itself is gated the same way.

## Related guides

- [The Dashboard: a rearrangeable home screen, not a fixed report](https://perpetualtechnologies.co.uk/support/dashboard-command-center)
- [Why a feature you expected is not there](https://perpetualtechnologies.co.uk/support/why-a-feature-is-missing)

## Still stuck

Bug reports belong in the app, in Settings, About. Those carry no contact details, so they
get fixed rather than answered. To get a reply, email us instead: that route targets two
business days. https://perpetualtechnologies.co.uk/contact