# AI-drafted replies in Wire, and why nothing sends by itself

Drafting, approving and sending are three separate steps. Approving only queues a reply; you still press Send now yourself.

*https://perpetualtechnologies.co.uk/support/wire-ai-drafted-replies — last checked 2026-09-08*

## Steps

1. On a message, choose Draft to have the assistant write a reply. It runs once against a fixed instruction never to invent facts, prices or commitments, and the draft appears under the message.
2. Approve moves the draft into an outbox file; it does not send it. Dismiss discards it without sending anything.
3. Press Send now yourself when you are ready. Approving and sending are kept apart on purpose, so you see exactly what is about to go out before it does.

## How to tell it worked

A message you approved sits in the outbox until you press Send now, and only leaves once you have.

## If it does not work

**Sending fails with a message about which account to use.**

A reply not tied to a specific account, with more than one account configured, refuses to send rather than guessing. Reply from the account the original message arrived on.

**You expected a reply to send itself once approved.**

It never does in this build. Approve only queues it; Send now is a separate press, every time.

## Related guides

- [Add an email account to Wire](https://perpetualtechnologies.co.uk/support/wire-email-setup)
- [Why a feature you expected is not there](https://perpetualtechnologies.co.uk/support/why-a-feature-is-missing)

## Still stuck

Bug reports belong in the app, in Settings, About. Those carry no contact details, so they
get fixed rather than answered. To get a reply, email us instead: that route targets two
business days. https://perpetualtechnologies.co.uk/contact
