6 guides
Your edition and what it includes
Free, Personal and Business, and why a feature is or is not there.
- See which edition your install is runningIn NeuralVault 2.0, Settings, Account, Plan and sign-in names the edition and lists every capability with an icon showing whether this install holds it.
- How editions work: Free, Personal and BusinessThere is one app. The edition comes from the account you sign in with, and the table below states what each edition is documented to include, including the parts that are not built yet.
- Why a feature you expected is not thereFree is Chat, Settings and Vault. The board, the agent fleet, the dashboard and connectors need Personal or above. Canvas and Calendar are Business, and Wire is not in the app yet. *Corrected 2026-10-14: the board is Business, not Personal. Skills and the audit log are on Free too.
- You paid, but the app still says FreeThe app checks your plan on a schedule rather than the instant a payment clears, so force the check instead of waiting for it.
- Renew now: make the app pick up a plan changeIn NeuralVault 2.0 the app renews your plan in the background; "Renew now" on Plan and sign-in forces the check and says what happened.
- Your plan could not be renewed, or you have been offlineIn the Beta build, your plan is a signed copy kept on this computer that renews by itself while NeuralVault is open and online; the copy lasts seven days, and if it runs out with no successful check the app locks until it can check in. Nothing is deleted.