7 guides
Signing in and out
Sign in, reset a password, sign out, use one account on the site and the app.
- Sign in to NeuralVaultIn NeuralVault 2.0 you sign in on the first screen with your email and password; the account tells the install which edition it runs.
- Reset a forgotten passwordIn NeuralVault 2.0 the sign-in screen has a "Forgot password" button that emails a reset link; the reset itself happens in your browser.
- Sign outIn NeuralVault 2.0 you can sign out from the Account menu or from Settings, Account, Plan and sign-in; your vault and notes stay on the machine.
- One account for the website and the appThe account you create for NeuralVault is the same one on the Perpetual Technologies website and in the app; it carries your edition and billing, and your notes stay on your own machine.
- Sign in, and see what your edition includesYour edition comes from your account. You sign in; there is no licence file to install.
- Sign-in or sign-up fails: what each message meansIn the Beta build, sign-in and sign-up give a short message with an NV-AUTH code; this guide matches each message to what to do, including the captcha message that is not your password.
- "Too many ... requests right now" when you sign up or ask for an emailIn the Beta build, the sign-up email service has an hourly limit shared by everyone using the app, so a request can be refused for up to an hour even when you have done nothing wrong.