PERPETUALTECHNOLOGIES

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The product
NeuralVaultThe agent harness, in one page
Compare editionsFree, Personal and Business side by side
PersonalFor one person
BusinessFor a team
The company
What we doAutomation, integration, and the hardware under it
About usWho we are and how we work
Get in touchGot a problem? Talk to us directly
Support, a question about your account, or a project you want to discuss. It all reaches a person, and we respond within 2 business days.
Contact us
NeuralVault
Editions
Compare editionsFree, Personal and Business side by side
PersonalFor one person
BusinessFor a team
What is changing
ChangelogEvery released version, newest first
RoadmapWhat is being built next
Start here
What NeuralVault isThe agent harness, in one page
SupportFixes, guides, and how to reach a person
Latest releaseNeuralVault 1.0.0-beta
Released 20 August 2026. 21 changes, listed in full.
Read the changelog
Services
What we do
AI AutomationThe repetitive work that eats your week
AI IntegrationAI connected into the tools you already run
On-Premise AI & Managed ITThe hardware private AI actually runs on
In development
AI Proficiency TrainingTraining the people who have to use it
Not sure whichStart with what is costing you now
A consultation costs nothing and there is no obligation. We would rather tell you a project will not pay for itself than sell it to you.
Arrange a consultation
About
Company
About usWho we are and how we work
BlogHow the build is going, written as it happens
Legal
Privacy PolicyHow we handle your data
Software LicenceThe terms NeuralVault is licensed under
Website TermsTerms for using this site
Who you deal withThe person doing the work
No account manager and no ticket queue. When you get in touch, that is who answers.
Get in touch
Support
Fix it yourself
GuidesSetup and how-to, written against the shipping build
Questions and answersEvery known problem and its fix, in one list
When that is not enough
Get in touchA person reads it. No ticket queue
Report a security issueThe disclosure policy and the address to use
Using an assistantThe guides are machine-readable
Every guide is also served as one plain-text document, generated from the same source the pages render, so the two can never disagree.
Open /support/guides.md

Sign in, and see what your edition includes

Your edition comes from your account. You sign in; there is no licence file to install.

Last checked against the app on 6 September 2026 · View as Markdown

Steps

Open Settings, then General, then Licence.
Sign in with the email you used to buy. The screen then names your edition and lists what it includes.
Renewal happens from the same screen and keeps the install current.

How to tell it worked

The screen names your edition, and the capability list matches what you paid for.

If it does not work

You are looking for somewhere to paste a licence key.: There is nowhere, deliberately. Editions are tied to the account, not to a file you install.
You are signed in but on the wrong edition.: Check the email matches the one that made the purchase. If it does, that is a billing question rather than an app one, and worth writing to us about.
You are offline.: That is fine. Once signed in, the install knows what it may do with no network at all. Signing in is the only step that needs a connection.